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Shipping & Delivery

Petmarket sellers can send your purchases directly to an address that’s convenient for you. Each seller is responsible for getting your purchases to you as soon as possible.

We ask sellers to dispatch orders within 48 hours and shipping times vary depending on location and seller, however standing delivery times are 5 – 7 business days for standard metro areas*. Please note delivery to regional locations may take up to 10 business days.

*Please note that there may be some delays in domestic delivery times due to the ongoing COVID-19 situation.

Orders under $35.00 - Postage calculated at checkout based on the delivery location Australia wide.
Orders over $35.00 - Include free shipping to most major metropolitan regions.

Free shipping will automatically be calculated on your cart upon reaching a value of $34.99 or more on eligible products that are collectively under 20kg in weight after all other discounts are applied.

Free shipping may not be valid with other discounts or offers and excludes gift cards and large items such as kennels, fish tanks, and cat scratchers.