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Shipping & Delivery

Sellers on Petmarket can send your purchases directly to an address that’s convenient for you. Each individual seller is responsible for getting your purchases to you as soon as possible.

We ask sellers to dispatch orders within 48 hours of orders being placed. Shipping times vary depending on location and seller, however standing delivery times are 5 – 7 business days for standard metro areas*. Please note, delivery to regional locations may take up to 10 business days.

*Please note that there may be some delays in domestic delivery times due to the ongoing COVID-19 situation. As of the 13th of May, 2022, flooding and extreme weather conditions across Queensland are impacting Australia Post's ability to transport mail and parcels, resulting in some delivery delays. Please visit Australia Post for further updates.

Orders under $35.00 - Postage calculated at checkout based on the delivery location, Australia-wide.
Orders over $35.00 - Include free shipping Australia-wide, providing all products are collectively under 20kg in weight after all other discounts are applied.

Free shipping may not be valid with other discounts or offers and excludes gift cards and large items such as kennels, fish tanks, and cat scratchers.

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